To help us provide you with a safe visitor experience, we ask you to plan your visit by purchasing your ticket through our virtual Admission Desk.


Plan Your Visit

Visitor’s Guide

We look forward to seeing you at the Museum! Consult this guide to prepare for your visit.

  1. Before your visit to the Museum
  2. During your visit to the Museum
  3. After your visit to the Museum

Before your visit to the Museum

Preventive Measures

Learn about preventive measures put in place by the Museum against COVID-19.
Please do not visit the Museum if you are experiencing symptoms of Covid-19.

Online Ticketing

Use the online ticketing system to purchase admission to the Museum and select the date and time of your visit.
If you are a Museum Member, you may come to the Museum at any time without a reservation

Have your headphones and cell phone ready

Have your headphones ready and charge your cell phone battery!

Make sure you can read the QR codes with your mobile device.
They’re a practical tool for an optimal experience.

  • iPhone? Normally, your cell phone is already configured to read them with your camera.
    Android? If your cell phone isn’t already configured, you can download one of the following applications: Kaspersky, NeoReader, Barcode Reader
  • Do a test to be sure!


During your visit to the Museum

Be sure you arrive at the time indicated on your ticket. The Museum cannot guarantee access to latecomers.

Safety Instructions

For everyone’s safety, please follow these instructions:

  • Wash your hands at the sanitation stations located at the entrance and exit of the Museum as well as the entrances and exits of the exhibition halls.
  • Keep two metres away from other visitors and Museum staff at all times.
  • Wear a face covering (mandatory).
  • Cough and sneeze into your elbow.
  • Follow traffic directions.

Traffic directions in the Museum

  • Follow the directions on the floor and posted on the walls.
  • It is recommended that you take the elevator to go up and the stairs to go down.
    Taking the stairs to go up is not prohibited. However, please follow the direction of traffic indicated on the floor to avoid proximity to others. Give priority to those already moving.
    Visitors with reduced mobility and those with young children may use the elevator to go up or down.
  • Avoid going back and forth between floors.
    Start your visit to the Museum on the highest floor of the exhibition you wish to see and continue by going down to the next floor.

Exhibitions and Services in the Museum

Traffic directions in the exhibition hall

  • There is no pre-established route in the exhibition halls.
    However, you must keep two metres away from other visitors and Museum staff.
  • You must complete the visit to leave the hall. Turning back is prohibited.
  • Access exhibition content through your cell phone!

The microsite in three easy steps

  1. Click on the link expositions.musee-mccord.qc.ca and enter the password.
    The password is displayed at the Admission Desk, the Boutique and at the entrances to the exhibitions concerned.
  2. Choose your language preference, and click on the exhibition you are visiting.
  3. Put on your headphones and locate the numbers displayed in the exhibition to find your way around the microsite.
    You’re all set!

Beyond the microsite, our cultural mediators are available to answer your questions about the exhibitions. Don’t hesitate to speak with them!

Practical information

  • The Museum Boutique will be open but will accommodate only 10 people at a time.
    We ask that you avoid handling the items.
  • The cloakroom remains closed temporarily.
  • The Café Bistro remains closed temporarily.
    Snacks will be sold at the Boutique.

After your visit to the Museum

  • Help us improve the Museum experience by completing our survey, and you could win a Member +1 card valued at $75.
    The card allows you to visit the Museum for one year and invite a person of your choice each time.
  • Did you take any pictures while you were at the Museum?
    Share your best moments on Facebook, Instagram or Twitter. #McCordMuseum @museemccord
  • You can also share your comments on Google or Tripadvisor!

Not to be missed!