Plan your visit

Frequently Asked Questions (FAQ): groups

Booking and Admission Fees

1. How much does it cost to get into the Museum?
You’ll find our group rates here. We offer one free admission for every 15 paid admissions. An eating area is available to groups at a charge of $50.
To find out our tourist rates, please contact nadraath.radji@mccord-stewart.ca.

2. What’s the payment policy for groups?

  • Payment by billing
    After your visit, you’ll receive a bill by mail or e-mail. You can pay by cheque made out to the Stewart Museum, or by credit card.
  • Payment at the Museum
    The person in charge of the group can finalize payment at the ticket counter. The total amount will be payable at the Museum by cash, cheque or credit/debit card. If
    you opt for this method of payment, you must let us know when booking so we can make out your bill.
    This option is only available when the Museum is open to the public. If the ticket counter is closed, the only way to pay for the group is by billing.

3. Are there any free tours for school groups?
Some tours may be free as part of special initiatives in partnership with our Education Programs. Inquiries should be sent to reservation@mccord-stewart.ca.

4. How can I pay?
Activities must be paid upon invoicing, by cheque, credit card or bank transfer.
It is possible to pay before the visit upon request.

5. What’s your cancellation policy?
It is possible to cancel the reservation free of charge up to 5 business days before the date of the visit.
No cancellation will be accepted after this deadline, and you will be invoiced the full rate.

6. Does the price include taxes?
Yes, all admission fees include taxes.

7. Is it possible to change the time or date of a booking?
Modifications to reservations are subject to availability, and must be requested by email only, at least 10 business days before the desired date of the visit.
Requests sent after this deadline will be treated on a case-by-case basis depending on availability.
You will receive a confirmation email if your request for change has been accepted.

8. Can I change the number of people in a group booking?
Modifications to reservations are subject to availability, and must be requested by email only, at least 10 business days before the desired date of the visit.
Requests sent after this deadline will be treated on a case-by-case basis depending on availability.
You will receive a confirmation email if your request for change has been accepted.

9. Are there busy times at the Museum?
Yes, the Museum is busiest on weekends and Wednesday evenings.

10. Is it possible to rent space at the Museum?
Yes, private functions may be held at the Museum. To find out the cost of renting a room, please write to locationsrentals@mccord-stewart.ca requesting a quote.

11. Can groups visit without booking ahead?
Yes, but only groups of up to 15 people. Reservations are required for larger groups.

Getting Here and Hours

12. How do we get to the Museum?
The McCord Museum is in downtown Montreal, across from McGill University. It’s accessible via McGill metro station (green line) or the 24 bus on Sherbrooke Street. The school bus and chartered bus drop-off/pickup zone is on Sherbrooke Street. The group entrance is at 2175 Victoria Street (west side of the Museum).

13. What are the Museum’s hours?
You’ll find the McCord Museum’s hours here.

14. What are the hours for group tours?
Group tours may be conducted outside of the Museum’s regular opening hours and days, when requested at the time of booking.

15. Are group tours available all week?
Yes, group tours may be conducted any day of the week, subject to the availability of guides/mediators.

16. When are the free Sundays?
Admission to the McCord Museum is free to Quebeckers with proof of residency the first Sunday of every month. No reservations required.

17. Is the Museum open on holidays?
Yes, the McCord Museum is open on holidays, except December 25 and January 1.

18. Is there parking nearby?
Yes, there are commercial parking lots nearby:

  • 2001 McGill College Avenue, Place Mercantile (entrance on Victoria)
  • 2020 University Avenue (entrance on President Kennedy)
  • 1981 McGill College Avenue (entrance on President Kennedy)

19. Is there a reserved entrance for people with disabilities?
Yes, the Museum has reserved access for people with disabilities. It’s at 2175 Victoria Street (west side of the Museum). Three wheelchairs are available free of charge to visitors, without reservations.

20. Is the Museum stroller accessible?
Yes, the Museum is accessible to people with strollers. Please use the entrance at 2175 Victoria Street (west side of the Museum).

21. Are pets animals allowed into the Museum?
No, pets aren’t allowed at the McCord. But assistance or guide dogs for people with visual impairments, hearing impairments or reduced mobility are allowed. We reserve the right to ask for proof that it is an assistance or service dog.

Information about Visits

22. What activities are there for groups?
The Museum offers many talks, roundtables, film screenings and discussions related to our exhibitions and collections, but also runs a family activity program and outdoor activities. Workshops are held on photography, fashion, history and other subjects. In some cases, you may need to book ahead.

23. What activities are there for groups of children?
We offer discussions and creative workshops to go with our tours. They’re great experiences that complement social science and citizenship education programs. There are different activities for preschool, elementary and high school groups. The McCord Museum also organizes parties for children aged 5 to 12. Reservations required. Each party includes an art workshop, and time is set aside for birthday wishes and snacks.

24. How long does a guided tour typically take?
A guided tour takes between one and two hours, depending on the theme chosen.

25. In what languages are guided tours offered?
Guided tours are offered in English or in French.

26. Do you have audio guides? If so, in what languages?
Yes, English and French audio guides are available for some exhibitions. Ask for more details at the ticket counter.

27. Can we take pictures in the Museum?
Yes, you can use a camera without flash or a videocam at the McCord Museum.

28. What’s the minimum size for a tour group?
You need at least 15 people for a group tour.

29. What’s the maximum size for a group?
Maximum group size depends on the activity chosen, and can be anywhere from 45 to 120 people.

30. Is there a minimum age for the activity?
The minimum age depends on the activity chosen. The Museum offers activities for groups of all ages.

Visitor Services

31. Does the Museum have a coat check?
Yes, the Museum has a free cloakroom with lockable lockers.

32. Is there a room for changing or nursing a baby?
Yes, there are changing tables in the men’s and women’s washrooms on Level V (ground floor). There’s no place set aside for nursing at the Museum.

33. Is there a place to eat at the Museum?
Yes, you can get something to eat at the McCord Museum’s Café Bistro.
Check out the hours and menu.
For group bookings, please call 514-398-7100, ext. 306.

34. Is smoking allowed in the Museum?
No, there’s absolutely no smoking allowed anywhere in the Museum.

35. Is there free WiFi at the Museum?
Yes, there’s free WiFi at the McCord Museum.

36. Is the Museum air-conditioned?
Yes, all our rooms are air-conditioned.

37. How can I get Museum news by e-mail?
To get Museum news, sign up for our e-mail newsletter.

 

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Café Bistro

Open from Tuesday to Friday! Reservation: 514-861-6701 ext. 1306

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